Success Story

Forms Plus


Forms Plus, established for over 35 years, provides businesses with a wide range of integrated labels and despatch forms. The company has developed a strong reputation in its specialist niche and both customer and staff retention are extremely high.

The team prides itself on delivering the highest standards of customer service and customers benefit from its wide knowledge of the industry.

This enables them to streamline processes and save money whilst projecting their own brand in a positive way to their own customers.

It supplies all types of businesses from small retail companies selling on and eBay through to multi-national retailers such as Sainsbury’s, H&M and Boots.


Oxford Innovation Business Coach Gill Hall worked with Victoria to help Forms Plus:
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    Focus on business strategy and client acquisition as well as team and external agency relationships
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    One-to-one mentoring with individual members of the team to support team working
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    Assistance in the process of evaluating and selecting a digital marketing agency
Business coaching has also helped to prioritise and increase effectiveness in key areas including:
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    Sales and marketing
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    Brand values & high performing teamwork
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    Team and external agency relationships


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    Team expansion – addition of at least four full-time staff since 2012, including recruitment of a new sales manager
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    For the year ending September 30th, 2016, Forms Plus achieved sales of £2.48m
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    This represented a 7.5% increase on the previous year’s sales – a significant improvement over the previous year’s growth of 0.68%
Victoria Andrews


We thoroughly enjoy every session we have with Gill. We always come away with a clear and concise action plan, which we deliver and review at the next meeting. We now think of Gill as an extension to our business. She has formed a relationship with most of our staff and they are all aware of the fantastic positive impact Oxford Innovation and Gill have on our business.

Victoria Andrews
MD, Forms Plus

Gill Hall


Working with the whole team at Forms Plus is incredibly rewarding – whether facilitating team sessions or mentoring individuals, there is always tangible evidence of the progress achieved.

Gill Hall
Oxford Innovation Business Coach

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